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Account Specialist

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Business Unit Pratt & Whitney Job ID 01480130 Most Recent Date Posted 10/14/2021 City East Hartford State Connecticut Country United States

Date Posted:



United States of America


PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Where the difference you make is on display every day. Just look up.

Are you ready to go beyond?

The Global Supply Chain team is responsible for working closely with suppliers across the world to ensure we deliver affordable, high-quality parts that meet our customer's dynamic needs. We are looking for a candidate with strong leadership and communication skills to fill the role of Account Specialist. This position is in the Hot Section Module Center.

Key Responsibilities:

  • Problem solving and building efficient working relationships across the many P&W functional groups such as; Quality, Materials, Continuous Improvement, Production Readiness, Engineering, Material Control Lab, Engineering Source Approval, Global Work Share (GWS) and multiple suppliers.
  • Responsible for all aspects of supplier relationships, including delivery and quality performance, cost and inventory management, 6-Pack reviews and customer satisfaction.
  • Oversee purchase order execution and product delivery, ensuring placement of on-time schedule agreements, billing adjustments, terminations mitigation & cost reduction goals execution.
  • The Account Specialist must comply with all aspects of the P&W Procurement Manual, GSC Standard Work, UTC Code of Ethics, International Trade Compliance, & Transition Standard Work (TSW).
  • Additional responsibilities will include close coordination with New Program Integration (NPI) / Development Procurement, Global Transitions, Integrated Commodity Management Team (ICMT) leaders, Production Incorporation Product Team (PIPT) leaders, and Product IPT’s to effect a smooth transition of new NGPF hardware from development into full production as well as resolution of producibility and quality issues on key military programs.
  • The role also offers the opportunity to engage with the relevant Strategic Sourcing team and participate in long term sourcing decisions.
  • Requires the long-distance interaction with Regional Office personnel such as Delivery Assurance Specialists, Supplier Quality Assurance Representatives (SQAR’s), MCL, ESA, Continuous Improvement Specialists, & the GWS “Buyers & Planners” providing procurement & materials management for the commodities.
  • As an Account Specialist, you’ll be responsible to ensure GWS’s quotation, cost analysis/price justification, market share appropriations, & placement of schedule agreements are completed on-time & in compliance with all appropriate regulations & procedures. An Account Specialist is also responsible for reducing all forms of quality & delivery turn backs through weekly QCPC / MRP turn back meetings.
  • Implement effective Delivery/Quality Clinics (DQC’s) with suppliers, as required.
  • Attend and support Vendor Corrective Action Board (VCAB) meetings to resolve quality issues, & attend & support Business Unit Reviews (BUR’s) focused on delivery, & Purchasing Operation Review’s (POR's) to communicate efforts that reduce product cost.
  • Actively drive Supplier Gold by participating in supplier improvement activities, & Critical Supplier Reviews (CSR’s).

Basic Qualifications: 

  • 5+ years' supply management/operations experience
  • Experience communicating throughout all executive and non-executive levels of the organization
  • Bachelor's degree required Master's degree preferred
  • US Citizenship is required for this position.  

Preferred Qualifications: 

  • Strong communication skills, specifically conversational, email, telephone, & occasional presentation, are desired.
  • Delighting customers is a must by providing timely and accurate updates via the most desired communication means.
  • Strong organizational, interpersonal and MS Office skills (including Power Point) Working knowledge of SAP 

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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